Most orders arrive in about 9–14 days, within New Zealand and internationally. You'll see your estimated delivery dates just under the Add to cart button.
?Is shipping really free?
Yes. Shipping is free on every order within New Zealand, with no minimum spend. International orders are a flat $9.99 to Australia, the US, UK and Europe.
?Will it arrive before Christmas?
Order by 1 December for the best chance of delivery before Christmas.
?How do I track my order?
You'll get a tracking link by email as soon as your order ships.
?What if it arrives damaged or faulty?
Contact us within 30 days of delivery with a photo and we'll arrange a replacement or refund. See our refund policy for full details.
?Can I pay later?
Yes, Afterpay is available at checkout, so you can pay in 4 interest-free payments. We also accept Visa, Mastercard, PayPal, Apple Pay, Google Pay and Shop Pay.
?Can I change or cancel my order?
Yes, if it hasn't shipped yet. Email us as soon as possible at luanavyshopifystore@gmail.com with your order number.
?Is there a discount for my first order?
Yes! Use code WELCOME10 at checkout for 10% off your first order.
